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We’re aware of recent unauthorised Prezzy Card transactions and understand how frustrating this can be. Our team is actively assisting affected customers and working through issues as quickly as possible. Please contact our customer support team if you need assistance.
See epay New Zealand Ltd Terms of Conditions for use of cards and policy on refunds.
For queries about card exchanges or card expiry extensions, download the Expired Gift card Extension Request form or call 0800 64 99 99 to speak with our Customer Services Team. Cases are handled on a case by case policy by epay New Zealand Ltd.
